FAQs

WHAT DO YOU REQUIRE TO START MY SAMPLES?

All we require are your shapes (with choice of fabric chosen from the PDF file we sent to you outlining the fabrics we most commonly import). Once we have that data, we will get back with a price on all your shapes in the requested fabric, plain or print. Later on, we will discuss such things as packaging, heat press, your artwork and dispatch of goods.

We use some natural fabrics as well, such as Polar Fleece 100% Cotton for hoodies, Organic Cotton, Brushed Cottons & Rayon for Tees & tops. Request as per your requirement. If your hand over is clear, then it could be within 7 days, your styles are running through our machines.

CAN I SEND THE REAL SAMPLES TO YOU?

Yes, sure, but as customs regulations are strict into Indonesia, max 10 PCs any poly bag, & value each of piece approx. $10.00 USD & no more than $100.00 USD total value per bag.

WHAT’S THE COST TO MAKE MY SAMPLES?

We charge 2 X your estimated price plus $30.00 USD grading & pattern making. Therefore, sample leggings will cost $65.00 USD & tops $55.00 USD (average). Total costs to sample 5 styles, tends to be around $400.00 USD all in.

NOTE. Bulk order prices will be charged at the estimated wholesale price. I.e. $14.50 USD for tops & $18.00 USD for leggings, no additional charges apply.

HOW LONG WILL IT TAKE TO MAKE MY SAMPLE COLLECTION?

Once your requested fabrics are ordered & landed into Bali, or if you’re working from our fabric stocks, then approx. 3 to 4 weeks to cut & sew, in a poly bag, boxed. It’s worth noting that when you start working with us, that we handle your fabric & color choice, plain or print at the start, as these will take around four weeks to land into Bali. We can make fit sample using available fabric we have, or, if you prefer, & more commonly requested these days, using the correct colors made into the first samples, to save you time & money.

DO YOU ORGANISE MY SAMPLE FABRICS FROM CARVICO?

Yes, we handle this for you. You will be sent some color cards via email. We need the name of the fabric, the color & the code & how many meters you require of each, normally four meters per color to handle the sampling as well as any revisions. For color books & fabric hangers see next question.

HOW DO I GET THE ACTUAL COLOUR BOOKS & HANGERS FROM CARVICO?

For Asia Pacific, Miss Elsa, elsa@carvico-jlom.com.hk , & for Northern hemisphere USA & Europe, Miss Giada g.fumagalli@carvico.com. They will provide you with color cards & hangers for the fabric of your choice www.carvico.com.

If you’re from Australia it may be easier for you to contact www.eclipsetextiles.com.au who carry most of the Carvico fabrics but beware that some of their fabrics they import from unknown sources meaning you must ensure the swatches you request are branded from Carvico.

WHAT’S THE AVERAGE PRICES OF A SPORTS BRA & LEGGING?

Tops in plain colors range from $13.00 USD to $16.00 USD & leggings $17.00 USD to $19.00 USD. Any styles requiring prints, using recycled www.repreve.com + $2.00 USD extra for tops & $3.00 USD for leggings.

We are the cheapest by far in Bali incorporating imported high grade fabrics for all types of sports apparel.

MAY I REQUEST A SKYPE OR PHONE CALL?

Yes, we encourage you to do this. However, only once we have received all your hands over with choice of fabrics noted, & your prices sent back to you, approved. Then we will Skype you & go through all before you make any payment to make sure we are compatible. Our mission is to see your brand success, not just get orders here & there. Also, should you wish, we can set up another meeting prior to sending out your samples as well as prior to dispatch of bulk orders.

DO YOU HANDLE DIGITAL & SUBLIMATION PRINTING?

Yes, we do. We can sublimate on the poly mixes & digital print on the Nylon. We require the artwork to be in high resolution, 300 dpi, in PNG, TIFF, Ai, CDR or PSD. If you’re unclear on prints, best to organize a call to go through all. Email us for an appointment.

WHAT’S THE MOQ (Minimum Order Quantity) FOR BULK ORDERS?

Any P.O. (Purchase Order) is 500 PCs, 100 PCs each style, up to three color ways & 10 PCs any size, colour & code. A typical order would be 3 styles of leggings, 2 styles of sport bras. (300 + 200) to start.

WHAT DO YOU REQUIRE TO START MY BULK ORDER?

We require the approved samples sent back, or we will have to make them again, more costs. Also, we require you to sign each spec sheet to say you approve of the sizes & grading. All orders must have 100 PCs per style, up to three color ways per style with 10 PCs per size & color.

HOW LONG WILL MY PRODUCTION TAKE?

As we import mostly all plain fabrics from Italy, and handle prints from overseas, as well as importing all the accessories you require, example, branded jacquard elastic, Bio degradable zip lock bags for all packaging, which takes around 4 weeks to

land into Bali, means we must get this started at the beginning of your order. Then we require around 4 to 6 weeks for manufacturing. We will inform you before you pay your deposit your expected date for delivery.

CAN WE VISIT YOUR FACTORY?

Yes, you can. We require you to book your time as we often have several guests arriving together, which is not ideal. You will see all the departments for example, sampling, production, quality control and packaging and dispatch. Our Photographic studio is available should you wish to shoot your styles in-house free of charge. Just add a model.

DO YOU ORGANISE THE BRANDED HANG TAGS FROM CARVICO, ECONYL & REPREVE?

Yes, we do this free of charge, you will receive branded tags when you manufacture your collection with fabric from Carvico or REPREVE®, attached to each piece, packed in a poly or Bio degradable zip lock bag.

WHY IS IT THAT ONLY YOU CAN IMPORT FABRIC FREELY WITHOUT TAX AND DUTY?

Simply put, we are a trusted government approved company. This license requires that we hold every legal requirement that no other garment company in Bali has. We have been operating this license for almost 20 years. We are heavily monitored & must abide by all local trading & labor laws, to ensure we are ethical and honest.

ARE YOUR DYES ECO CERTIFIED?

Yes, we have all the Eco certification should you request to see for each fabric we dye or print stating no banned substances were used.

ARE YOU ETHICAL?

We employ around 100 full time personnel. All are entitled to join our medical insurance plan free of charge. This covers not just the people working for us, but also their spouse and up to three children. All medical emergencies, doctors’ visits and prescription medicine as well as any specialist they may need to visit are covered.

None of our employees are paid under the minimum legal wage. In the main, our staff receive at least twice the minimum wage and in many cases much more. All our employees receive 13 months wages a year, so a double wage for their yearly bonus.

DO YOU ORGANIZE SHIPPING TO MY HOME OR BUSINESS ADDRESS?

Yes, we do. For samples which are normally paid via PayPal & sent via DHL. For bulk orders we use air cargo with payments made via Bank transfer. We work with all parties concerned to the point that your order is safely in your hands. Our vested interest is in you receiving your goods, well made & on time.

TOGETHER WE CAN MAKE A DIFFERENCE

For every 100 pieces we manufacturer for you, we protect 100 square meters of virgin rainforest in Kalimantan Indonesia for 25 years. Therefore, if you purchase 1,000 PCs we will protect 1,000 sq. meters of forest. You will also receive a certificate showing the land you helped protect. Further, we are assisting in the building of a Rainforest Observation Center where people can go and see the forest in its primordial state. Please go to www.vividkalimantan.org for more info. (The site is under construction, please come back later when it’s up).